When it comes to secretaries you may well be forgiven for thinking that the more expensive they are the better job they are going to do. And in the traditional sense this may well ring true. However, by paying less for your secretary you may well find that you get a whole lot more.
Having a secretary can be a benefit for your business in that having a point of contact will make sure customers can always reach the company whenever they need to. However, employing one full time can often lead to periods where they are not needed, and in turn, money wasted. Not only that, but calls may still be missed if your secretary is on the phone when someone else tries to get through. But since you can’t predict when people will ring how can you go about only having a secretary when you need one?
A telephone answering service will almost always be the best solution. Cheap telephone answering involves a company taking the calls for you, and in turn you only paying for the calls that are taken rather than paying for someone to sit around and wait for the phone to ring. The right telephone answering service will also have a huge amount of experience of dealing with customers and will therefore be as efficient, professional and capable as even the most expensive secretary that you can find, and at the same time save you huge amounts of money.
Cheap telephone answering offers you a range of benefits from simplicity and ease of retrieving your messages then dealing with them as you best see fit, to knowing that cold callers will be dealt with in the most efficient way and not wasting the time of those in your office.
So, for once, maybe this is one area where cheaper really is better.
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